As a hospital or surgery center, your focus is on treating your patients. As part of doing that, it is often necessary to implant medical devices such as pacemakers, spinal stimulators, heart valves among others into your patients. Your job is to treat the acute issue and that’s what you are good at doing. After that, the patient returns to their regular provider for ongoing care.
Depending on the Product Code of the medical device, it may have to be tracked for its entire useful life. Title 21 specifies what you must do when a patient gets an implant and, more important, after they leave your facility. Specifically, as a Final Distributor you must send data regarding the patient, device, provider, facility and follow-up providers to the device manufacturer promptly. This often results in hospitals resorting to manual methods of data capture and submission using spreadsheets, word documents or even paper documents. As a Multiple Distributor, you are required to be able to supply information to the manufacturer upon request within 5 days and to the FDA within 10 days.
The processes to do this, while important, are usually outside of your normal workflow and are ancillary to the core focus of immediate patient care. That’s when you turn to CAREier. Device and patient tracking are central to our mission. There are many other uses for our messaging services that will help you drive revenue, lower costs and improve patient care.