If you’re one of the thousands of patients that receive a medical device every year, you probably have lots of questions. How will the manufacturer communicate with me in the future if there is important information that I need about my device? Who will tell me if there is a problem discovered with my device or a recall is issued? How will I communicate with the manufacturer if necessary? How will I be able to find out the details about my device in 5, 10 or even 15 years from now? These are all good questions and, unfortunately, the answers you are given are usually vague, if they are answered at all.
Unless, that is, your device manufacturer or hospital is a partner with CAREier. We provide a service that connects the manufacturers, hospitals and physicians to you. When you get your device, you will be added to our alerting system. Your device will be tracked real-time for recalls or urgent messages. All these players involved with your device will have the ability to instantly contact you with any urgent alerts. You will be able to specify how you want those alerts – email, text message or automated phone call. You will be able to acknowledge messages and send messages to them as well. The best part is that this service is free to you. It is being paid for by our partner customers. So, relax, we’re watching out for you.